Tuesday, February 22, 2011
Coaching to Create Breakthroughs
Monday, February 21, 2011
Revealing yourself is required
Soren Kierkegaard |
Coaching is about...
Friday, February 18, 2011
Do I make clear requests?
And that's just one example among many where we fail to make clear requests and get agreement. According to Chalmers Brothers, a request needs to have the following characteristics:
- Specific and concrete regarding "what"
- Directed at a "who"
- State what will create satisfaction
- Have a time-frame and outcome
- Establish a shared context
So when I feel like my expectations haven't been met by someone or something, I am starting to ask myself if I made a clear request or not. Did I gain agreement? What was my responsibility in the breakdown? Was there truly clarity in both parties in what the request meant?
I suppose since this material has been circling up there in my brain somewhere that my answer is "no," I am not making clear requests. I'm going to see what might be different when I make them.
New thinking required
"We can't solve problems by using the same kind of thinking we used when we created them."
Albert Einstein